Crowder Colleagues,
Today, August 5th, we will enable Avanan Cloud Security service to increase email security.
How will this impact you?
- Emails suspected as being possible phishing or malicious will also be quarantined. You will receive an email from Avanan Cloud Security <noreply@crowder.edu> notifying you that a suspected phishing email was quarantined but you may request the suspicious email to be reviewed by HelpDesk if you believe you may need the email by following the “click here” link or contacting HelpDesk. A screenshot of a sample notification email is below:
- Emails believed to be phishing or malicious with a very high level of confidence will be quarantined. If you do not receive an email that you are expecting, please create a work order or reach out to HelpDesk with the sender's information to see if the email was quarantined.
More info about Avanan can be found in our email to employees that went out last Tuesday, July 20th. If you have any questions, don't hesitate to get in touch with HelpDesk by creating a ticket at www.crowder.edu/ticket, emailing Help@crowder.edu, calling 417-455-5712, or visiting in person in McDonald Hall room 217 on the Neosho campus.
A resource regarding Phishing emails that have been seen is available on MyCrowder under the Information Services tab. Don't forget to continue to report phishing emails with the Phish Alert Button.
Thank you for your continued vigilance,
Cybersecurity Team
417-455-5712
Create and review support tickets for Information Services at: www.crowder.edu/ticket
Check on updates from Information Services at: https://my.crowder.edu/ICS/Information_Technology/
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