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Information Services Department

Welcome to IS, located on the second floor of McDonald Hall Room M217

To contact the IS Helpdesk:

help@crowder.edu or call us at 417-455-5712
We provide campus-wide support for computing, networking, telecommunications and web services.

Have questions? Try the Helpdesk Site and FAQ

Hours: Monday-Friday

8:00 a.m. – 4:30 p.m.

General Information 

To Log into Campus Computers, Wi-Fi, email, and Canvas: view the most recent Campus Connect sheet at www.crowder.edu/campus-connect  

To Log into MyCrowder: view the most recent Campus Connect sheet at www.crowder.edu/campus-connect 

For questions or issues with Crowder computers, network, and supported services, please contact the IT HelpDesk by: 

  • Emailing: help@crowder.edu 

  • Calling: 417.455.5712 

  • Visiting: room 217 in McDonald Hall on the Neosho campus 

 

Policies

Computer Use Agreement [PDF]

>> Info about downloading and sharing copyrighted material

>> Peer-to-Peer (P2P) file sharing

 

2/16/24 - 8:30 AM: Duo MFA Now Required for ALL Employees

Crowder Colleagues, 

At this time, all employees are required to use Duo MFA to access email (Microsoft 36...

Read more 2/16/24 - 8:30 AM: Duo MFA Now Required for ALL Employees Read more

2/14/24: DUO MFA SetupDirections

Crowder Colleagues, 

Beginning on

Read more 2/14/24: DUO MFA SetupDirections Read more

2-7-24: Phishing Alert

Yesterday evening, a phishing email was sent to multiple accounts at Crowder.   Read more 2-7-24: Phishing Alert Read more

LTI Troubleshooting

For those instructors facing issues regarding their Canvas LTI tools, including eBooks and 3rd party integrations, please refer to the following resource for guided support. Most troubleshooting errors require customer service support from the respective ...

Read more LTI Troubleshooting Read more

End-of-Year Canvas Best Practices Checklist

As you finish the semester, please review the following to ensure things end smoothly! 👍

 

Read more End-of-Year Canvas Best Practices Checklist Read more

Women's History Month Research Guide

Did you know that March is Women’s History Month? Since its inauguration in 1980, March has been designated as a time to reflect and honor women’s contributions to American history. Check out the following Research Guide I created for this imp...

Read more Women's History Month Research Guide Read more

Canvas Student App

What is Canvas Student App? 

Canvas Student allows students to access Canvas courses and groups using a mobile device. Students can submit assignments, participate in discussions, and view grades and course materials. The app provides access to course...

Read more Canvas Student App Read more

Windows 11 Update

Our Information Services team is updating network computers to Windows 11. While there are no major differences from Windows 10, we have created an infographic highlighting the noticeable differences you may encounter. 

If you need additional support ...

Read more Windows 11 Update Read more

2-7-24: Phishing Alert

Yesterday evening, a phishing email was sent to multiple accounts at Crowder.   Read more 2-7-24: Phishing Alert Read more

2/3/24: Active Phishing Emails - Important Student Information and Crowder College News

Earlier this evening, two phishing emails were sent multiple accounts at Crowder.  Below is the subject and text from each email.

  • Subject: Important Student Information
  • Email Text: Hi, This email is to inform you about a newly available part time posit...
Read more 2/3/24: Active Phishing Emails - Important Student Information and Crowder College News Read more

From the News - 1/25/24: Apple Releases Security Updates for Multiple Products

Earlier this week, Apple released updates for multiple products (iOS, macOS, watchOS, tvOS, and Safari) to resolve multiple security vulnerabilities.  Unfortunately, several of the vulnerabilities appear to already be being used by malicious actors t...

Read more From the News - 1/25/24: Apple Releases Security Updates for Multiple Products Read more

2/16/24 - 8:30 AM: Duo MFA Now Required for ALL Employees

Crowder Colleagues, 

At this time, all employees are required to use Duo MFA to access email (Microsoft 36...

Read more 2/16/24 - 8:30 AM: Duo MFA Now Required for ALL Employees Read more

2/14/24 - DUO MFA Setup Directions

Crowder Colleagues, 

Beginning on 

Read more 2/14/24 - DUO MFA Setup Directions Read more

1/8/23: Changes to MFA for Email and Canvas at Crowder

Crowder Colleagues, 

 

Throughout January, Information Services will begin rolling out a new MFA service called Duo to better meet federal compliance requirements that went into effect this past summer.   

 

Why must Crowder chan...

Read more 1/8/23: Changes to MFA for Email and Canvas at Crowder Read more

Quick Links

Information Technology uses the Jira ServiceDesk support ticketing system. If you are experiencing an issue and would like to write a support ticket please consider submitting a ticket through the Jira ServiceDesk portal or feel free to reach out by phone at 417-455-5712 or by email to help@crowder.edu .