To contact the IS Helpdesk:
help@crowder.edu or call us at 417-455-5712We provide campus-wide support for computing, networking, telecommunications and web services.
Have questions? Try the Helpdesk Site and FAQ
8:00 a.m. – 4:30 p.m.
To Log into Campus Computers, Wi-Fi, email, and Canvas: view the most recent Campus Connect sheet at www.crowder.edu/campus-connect
To Log into MyCrowder: view the most recent Campus Connect sheet at www.crowder.edu/campus-connect
For questions or issues with Crowder computers, network, and supported services, please contact the IT HelpDesk by:
Creating at ticket at: www.crowder.edu/ticket
Emailing: help@crowder.edu
Calling: 417.455.5712
Visiting: room 217 in McDonald Hall on the Neosho campus
Computer Use Agreement [PDF]
>> Info about downloading and sharing copyrighted material
>> Peer-to-Peer (P2P) file sharing
Microsoft resolved the service issues impacting email and other M365 services yesterday evening. As services caught up, many emails sent earlier in the day were delivered to inboxes late yesterday evening but at this time. Thank you for your patienc...
We are currently receiving reports of individuals at Crowder unable to send or receive emails or delayed emails. Several sources show Microsoft is aware and working on resolving the outage including https://www.cnbc.com/2026/01/22/microsoft-outlook-...
Dear Crowder College Employees,
Course enrollments did not process over the weekend, which only impacted registrations for students that modified or changed a course on Friday, 1/16/2026.
This means that some students may not yet have access to ...
For those instructors facing issues regarding their Canvas LTI tools, including eBooks and 3rd party integrations, please refer to the following resource for guided support. Most troubleshooting errors require customer service support from the respective ...
As you finish the semester, please review the following to ensure things end smoothly! 👍
Did you know that March is Women’s History Month? Since its inauguration in 1980, March has been designated as a time to reflect and honor women’s contributions to American history. Check out the following Research Guide I created for this imp...
What is Canvas Student App?
Canvas Student allows students to access Canvas courses and groups using a mobile device. Students can submit assignments, participate in discussions, and view grades and course materials. The app provides access to course...
Our Information Services team is updating network computers to Windows 11. While there are no major differences from Windows 10, we have created an infographic highlighting the noticeable differences you may encounter.
If you need additional support ...
Please check your Apple devices (iPhone, iPad, etc.) to ensure they are running the latest update, iOS 18.6.2.
On August 21, Apple released the 18.6.2 update to resolve a vulnerability actively being used to add spyware to unpatched Apple devices.&nb...
Information Services recently received notice that DESE have taken all data systems offline and is currently investigating a phishing attempt that occurred on or before July 8 of this year.
As always, please remain vigilant when interacting with emai...
Cybersecurity partners are reporting recently observed organizations receiving unsolicited Microsoft multi-factor authentication (MFA) text messages. The messages reported originate from legitimate Microsoft numbers (short code texting numbers) and ...
Crowder Colleagues,
Over the past year, Information Services has been rolling out Duo MFA to better meet federal compliance requirements and better safeguard our data. As of this semester, every student and employee are using Duo MFA to access ...
Beginning at 6 PM on Friday, July 5th, Qwickly Attendance will be inaccessible for approximately 1 hour while they perform maintenance on their cloud servers. Qwickly will post when the maintenance is complete at https://www.goqwickly.com/support/.
C...
Crowder Students,
To improve the security of Crowder accounts and better meet compliance standards, all Crowder accounts will soon requi...
Information Technology uses the Jira ServiceDesk support ticketing system. If you are experiencing an issue and would like to write a support ticket please consider submitting a ticket through the Jira ServiceDesk portal or feel free to reach out by phone at 417-455-5712 or by email to help@crowder.edu .