To contact the IS Helpdesk:
help@crowder.edu or call us at 417-455-5712We provide campus-wide support for computing, networking, telecommunications and web services.
Have questions? Try the Helpdesk Site and FAQ
8:00 a.m. – 4:30 p.m.
To Log into Campus Computers, Wi-Fi, email, and Canvas: view the most recent Campus Connect sheet at www.crowder.edu/campus-connect
To Log into MyCrowder: view the most recent Campus Connect sheet at www.crowder.edu/campus-connect
For questions or issues with Crowder computers, network, and supported services, please contact the IT HelpDesk by:
Creating at ticket at: www.crowder.edu/ticket
Emailing: help@crowder.edu
Calling: 417.455.5712
Visiting: room 217 in McDonald Hall on the Neosho campus
Computer Use Agreement [PDF]
>> Info about downloading and sharing copyrighted material
>> Peer-to-Peer (P2P) file sharing
Dear Crowder Colleagues,
To improve the security, performance, and reliability of campus computers, Information Services is rolling out several changes to the way systems update across campus devices. &n...
Dear Crowder College Employees,
This summer, Information Services is rolling out an update to make your files easier to access across multiple devices and reduce the risk of data loss due to hardware failure by syncing key folders on ...
For those instructors facing issues regarding their Canvas LTI tools, including eBooks and 3rd party integrations, please refer to the following resource for guided support. Most troubleshooting errors require customer service support from the respective ...
As you finish the semester, please review the following to ensure things end smoothly! 👍
Did you know that March is Women’s History Month? Since its inauguration in 1980, March has been designated as a time to reflect and honor women’s contributions to American history. Check out the following Research Guide I created for this imp...
What is Canvas Student App?
Canvas Student allows students to access Canvas courses and groups using a mobile device. Students can submit assignments, participate in discussions, and view grades and course materials. The app provides access to course...
Our Information Services team is updating network computers to Windows 11. While there are no major differences from Windows 10, we have created an infographic highlighting the noticeable differences you may encounter.
If you need additional support ...
With the FIFA World Cup kicking off today, phishing and social engineering scams are likely to increase, taking advantage of the excitement and urgency surrounding major events. Messages offering free streaming, discounted tickets, betting bonuses, or cry...
Earlier this week, several Crowder employees received and reported a phishing email from no-reply@sharepointonline.com. While the sending email address, no-reply@sharepointonline.com, is a legitimate address from which SharePoint can send emails, th...
Happy April Fools' Day!
April 1st is known for lighthearted pranks and jokes, but for malicious actors, it's also an excellent opportunity.
Phishing relies on surprise, urgency, and lowered skepticism which can be amplified on April Fools' Day.&...
To better maintain a secure computing environment, Duo has updated the app used when logging in to Crowder computers. This update changes how Duo verifies your login. Read more 4/14/26: Upcoming Change to Duo Login on Crowder Computers Read more
Crowder Colleagues,
Over the past year, Information Services has been rolling out Duo MFA to better meet federal compliance requirements and better safeguard our data. As of this semester, every student and employee are using Duo MFA to access ...
Beginning at 6 PM on Friday, July 5th, Qwickly Attendance will be inaccessible for approximately 1 hour while they perform maintenance on their cloud servers. Qwickly will post when the maintenance is complete at https://www.goqwickly.com/support/.
C...
Information Technology uses the Jira ServiceDesk support ticketing system. If you are experiencing an issue and would like to write a support ticket please consider submitting a ticket through the Jira ServiceDesk portal or feel free to reach out by phone at 417-455-5712 or by email to help@crowder.edu .