To contact the IS Helpdesk:
help@crowder.edu or call us at 417-455-5712We provide campus-wide support for computing, networking, telecommunications and web services.
Have questions? Try the Helpdesk Site and FAQ
8:00 a.m. – 4:30 p.m.
To Log into Campus Computers, Wi-Fi, email, and Canvas: view the most recent Campus Connect sheet at www.crowder.edu/campus-connect
To Log into MyCrowder: view the most recent Campus Connect sheet at www.crowder.edu/campus-connect
For questions or issues with Crowder computers, network, and supported services, please contact the IT HelpDesk by:
Creating at ticket at: www.crowder.edu/ticket
Emailing: help@crowder.edu
Calling: 417.455.5712
Visiting: room 217 in McDonald Hall on the Neosho campus
Computer Use Agreement [PDF]
>> Info about downloading and sharing copyrighted material
>> Peer-to-Peer (P2P) file sharing
This Friday, November 22nd, Etrieve (Softdocs, Autofile, Forms) will be down for maintenance beginning at 9PM.
While Etrieve support staff will be performing this maintenance, we wanted to take this opportunity to remind everyone that Information Ser...
Reminder, TODAY, Friday, November 15th, we will be expanding Duo MFA protections to your computer login.
Below we will do our best to explain the reasons behind the MFA change, how it will affect you, and how to be best prepared for the change.
&...
The McDonald County Crowder campus will experience intermittent telecom outages the afternoon of Monday, November 18th. This is a planned outage as we work with our local service provider to replace some equipment. We expect the equipment chan...
For those instructors facing issues regarding their Canvas LTI tools, including eBooks and 3rd party integrations, please refer to the following resource for guided support. Most troubleshooting errors require customer service support from the respective ...
As you finish the semester, please review the following to ensure things end smoothly! 👍
Did you know that March is Women’s History Month? Since its inauguration in 1980, March has been designated as a time to reflect and honor women’s contributions to American history. Check out the following Research Guide I created for this imp...
What is Canvas Student App?
Canvas Student allows students to access Canvas courses and groups using a mobile device. Students can submit assignments, participate in discussions, and view grades and course materials. The app provides access to course...
Our Information Services team is updating network computers to Windows 11. While there are no major differences from Windows 10, we have created an infographic highlighting the noticeable differences you may encounter.
If you need additional support ...
This afternoon, we were made aware that malicious actors have made a uniquely frustrating attempt to fraud Crowder employees using personal cell phone numbers and SMS text messages.
Al and Daniel truly appreciate everyone alerting u...
Earlier this week, its monthly security update for the Android operating system running on many phones and tablets. Unfortunately, Google reported that one of the vulnerabilities fixed by this update is has already been being used by malicious actor...
Malicious actors have quickly moved to exploit today's outages caused by a bad CrowdStrike update to their software.
While you should always be cautious, please be aware that attackers like to capitalize on incidents like this with phishing ema...
Crowder Colleagues,
Over the past year, Information Services has been rolling out Duo MFA to better meet federal compliance requirements and better safeguard our data. As of this semester, every student and employee are using Duo MFA to access ...
Beginning at 6 PM on Friday, July 5th, Qwickly Attendance will be inaccessible for approximately 1 hour while they perform maintenance on their cloud servers. Qwickly will post when the maintenance is complete at https://www.goqwickly.com/support/.
C...
Crowder Students,
To improve the security of Crowder accounts and better meet compliance standards, all Crowder accounts will soon requi...
Information Technology uses the Jira ServiceDesk support ticketing system. If you are experiencing an issue and would like to write a support ticket please consider submitting a ticket through the Jira ServiceDesk portal or feel free to reach out by phone at 417-455-5712 or by email to help@crowder.edu .