Financial Aid for the Fall 2020 semester will begin to be posted to the student accounts after September 10th. Please note that disbursements do not occur at the same time for all students. The first disbursement will be for those students who had completed their financial aid files prior to the start of the Fall 2020 semester. Additional disbursements will continue throughout the semester.
Any excess financial aid will be refunded and transferred through your Crowder OneCard according to the refund option you selected within two weeks of the date that it is posted to the student account. Our office will be working diligently to process refunds as quickly as possible. If you are expecting a refund, please refrain from inquiring about the status of your refund during this time. Please note that Crowder College disburses excess financial aid before the college receives the monies from federal aid.
You can track your financial aid status and/or refund status by logging on to the My Crowder portal and viewing the “Finance” tab. From there you will have access to both the “Financial Aid” and “My Student Account” tabs. You can view your financial aid status by clicking on the “Financial Aid” tab. Your refund status can be viewed on the “My Account” section or by selecting the “Semester Statement” option and choosing Fall 2020. Once your refund has been requested, you will notice a transaction near the bottom that will say “Crowder OneCard Refund.” Please keep in mind that this date only reflects the date that the transfer to Crowder OneCard occurred, not the date that the money will actually hit your bank account or appear on your Crowder OneCard account.
If you have not already selected your refund preference or activated your Crowder OneCard, please do so immediately and choose a refund preference. You can choose the ACH option to have the money directly deposited into your existing bank account, or you can choose to open a BankMobile Vibe account if you do not have your own bank account. If you have not received your card, please contact our office for further guidance. Once your refund preference has been made and your refund is processed, you will receive notification from BankMobile indicating that your funds have been disbursed.
Your patience and understanding is greatly appreciated as we expedite the refund process.
Have a great semester at Crowder College!