Following yesterday evening's Jenzabar updates, InfoMaker users may be greeted with the following or similar message when starting the InfoMaker client:
InfoMaker users seeing the above message, or one similar, will need to do the following:
- Close InfoMaker if open.
- Go to Windows > All Apps > Crowder RemoteApps > Infomaker Configuration Tool for J1 Desktop 2024 (Crowder RemoteApps)
- Once the InfoMaker Configuration Tool is open, the "Recommended" tab should be the default selection but ensure you are on that tab.
- Select "Apply All Settings":
- Once that is finished select the "Close" button:
- Open InfoMaker and verify there are no more error messages.
If you continue to experience issues, please don’t hesitate to contact the Help Desk at help@crowder.edu or extension 5712.
Thank you for your understanding and patience as we work through this upgrade.